Cost For The Move:
US:
We charge a flat, guaranteed, binding price. We take all the information we discuss and you submit to us and give you a price based on your individual needs.
THEM:
Price based on weight or cubic foot. Do not take into consideration your individual needs.
Move out and Move In Dates:
US:
We discuss the dates with you and agree upon exact dates before you sign the contract. We actually will guarantee your move out and move in dates. With the way we operate we can unload your job 1-4 days after loading (depending on how far you move)
THEM:
You will be given a window of dates that they will arrive to unload. Typically their paperwork also says somewhere that they have up to 30 days to deliver your items.
Owners Of The Business:
US:
The owners of Affordable Relocation are readily available to discuss any of your needs. In fact they are involved in all the day to day operations of the business from answering the phone, emails, loading, driving, and unloading trucks. With the owners involved directly it helps ensure that things are done right.
THEM:
You most likely will never have any communication with them whatsoever.
Communication:
US:
You have our direct phone number. We do not use an answering service or secretary. You speak directly to the owners of the business at the very beginning and deal with them throughout the entire experience.
THEM:
You may never talk to the same person twice. They typically have an answering service or secretary that routes you around to whoever is available next.
Dedicated Crew:
US:
The same crew that loads your items, drives it, and unloads it. We do not subcontract out any of our work. We do not hire random workers for the day from your current or new locations. Every part of the move is handled directly by workers of Affordable Relocation Services.
THEM:
You never know who will show up at your door. They could be temporary workers, workers for the day, a subcontracted moving company, or workers for the company you hired.
Dedicated Truck:
US:
In a standard move going from point A to point B your items are loaded on the truck and not taken off until they reach your new home. We do not use warehouses, staging points, or other means where your items are loaded and unloaded multiple times. Once your items are loaded, they are not moved again until they reach your new home.
THEM:
Your items could be loaded and unloaded onto different trucks, warehouses, or staging points multiple times. Your items could be handled by multiple shipping, moving, or hauling companies between leaving your house and arriving at your new house.
Additional Charges:
US:
We give a dedicated price based on the information that is discussed and submitted by you. As long as the job is as described, the price doesn’t change.
THEM:
There are a ton of different ways your price can inflate. The items weighed more or took up more space, packing labor and/or packing supplies for items they feel they need to pack differently, fees for disassembly and re-assembly of furniture, extra charge for moving bulky items, fees for stairs, long carry fees, express delivery fee, extra stops, travel fee, environmental charge, shuttle fee…